Sold by: Salesforce, Inc.
Deployed on AWS
In an Agentic Enterprise, sales leads are never missed, every rep is elevated with real-time insights and automation, pipeline intelligence works around the clock, and customer relationships deepen through personalized engagement, all guided by human judgment at the center
4.5
Overview
Every seller has one job: crush their quota in 90 days. But human capacity has always been the ceiling on revenue growth, and the system built to help sellers has been working against them for 20 years, stealing 70% of their day before they ever talk to a customer. Agentforce Sales changes that. It's the only complete system built to run the entire revenue cycle, so sellers don't need anything else. Sellers become the strategic relationship architects their customers actually need, every lead is worked, every deal advances, and revenue grows faster than headcount.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
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Deployed on AWS
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Customer reviews
Lee C.
Effortless CRM with Streamlined Communication
Reviewed on Apr 08, 2026
Review provided by G2
What do you like best about the product?
I think the best thing about Agentforce Sales is that it's easy to use. It compiles all the information, which allows me to be more efficient. It's valuable because it saves me time to locate a customer and answer any questions they may have, as all the data is in one spot. I find the setup to be very easy as well. I've never had any real issues with it, and it's pretty thorough. For me, it's basic and straightforward.
What do you dislike about the product?
It sometimes runs slow
What problems is the product solving and how is that benefiting you?
Agentforce Sales improves communication, compiling all customer data in one place for efficiency and easy access, saving time on locating customer information and answering questions.
Consulting
Great for Organizing Sales Pipelines, Revenue Tracking, and Rep Reporting
Reviewed on Apr 08, 2026
Review provided by G2
What do you like best about the product?
Its a great way to organize all your business's sales activities: pipeline, revenue tracking, reporting on each rep's revenue and work.
What do you dislike about the product?
Sometimes it can be over-configured and be a mess to clear out, so make sure you have clear business requirements when building new functionality.
What problems is the product solving and how is that benefiting you?
It's making it a lot easier for me to see how my team is doing day to day, as well by month, quarter, and over the year. Helps us stay on track to our goals.
selim b.
Effortlessly Manages Complex Business Journeys
Reviewed on Apr 08, 2026
Review provided by G2
What do you like best about the product?
It helps me manage complex business journeys more efficiently.
What do you dislike about the product?
I haven’t had any negative experiences with this tool.
What problems is the product solving and how is that benefiting you?
For large organizations, it helps transform complex business journeys into meaningful targets and makes it easier to support the customer base.
Karthick P.
AgentForce Sales: AI-Powered, Customizable Workflows with Deep Integration
Reviewed on Apr 08, 2026
Review provided by G2
What do you like best about the product?
AgentForce Sales is an AI based agent and driven assistance which really helps to build an workflow ,Summarize accounts and opportunities, draft email and answer the question naturally like an human
Its really help to scale and implement simple and more complex workflow in easy way with deep integration features
This platform is highly customizable workflows, dashboards and automations can be tailored based on marketing and sales team requirement
Its really help to scale and implement simple and more complex workflow in easy way with deep integration features
This platform is highly customizable workflows, dashboards and automations can be tailored based on marketing and sales team requirement
What do you dislike about the product?
Sometime we used to face slower performance when its handling higher dataset or due to heavily customized orgs setup
AI trust and transparency is completely questionable when it comes to action
AI trust and transparency is completely questionable when it comes to action
What problems is the product solving and how is that benefiting you?
Using Agentforce we have eliminated lot of manual and reputative works like updating records, logging activity, searching for account information and details and which help of AI driven methodology we are highly focusing on Selling instead of CRM Maintenance.
It helps to make speed up decisions making with AI Insights
It helps to make speed up decisions making with AI Insights
Computer Software
Useful Lead & Opportunity Scoring, but Accuracy Can Vary
Reviewed on Apr 07, 2026
Review provided by G2
What do you like best about the product?
It’s mostly useful for lead scoring and opportunity scoring, and for assigning a predictability score that shows how likely an opportunity is to be closed won. It’s also primarily helpful for Service Cloud.
What do you dislike about the product?
Not super accurate all the time. The lead scoring weightage can be customized but not suitable for all industries. There have been reported instances where the AI output or the agentforce output is very far from reality.
What problems is the product solving and how is that benefiting you?
Lead assignment and scoring to help reps focus on what really matters the most